- Country: Zimbabwe
- Summary: Contact Center Solution
- ZWT Ref No: 99326097
- Deadline: 05 Apr 2024
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.:
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- Description:
- Expression of Interest are invited for Contact Center Solution. Scope of work • Deployment of a contact centre solution in the enterprise. • Integration with our existing CRM, ticketing system and other relevant systems. • Multi-channel support for voice, email, chat, and social media interactions. • Customisable Interactive Voice Response (IVR) system. • Call recording and monitoring capabilities. • Real-time reporting and analytics dashboard. Submission Requirements 1. Company Profile 2. Certificate of incorporation 3.CR5 4.CR6 5. Memorandum and articles of association. 6. Current tax clearance certificate 7 Three trade references 8. PRAZ certificate
- Documents:
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CLICK HERE TO LOGINContact Center Solution - Zimbabwe Tender
The CIMAS HEALTH GROUP (PRIVATE) LIMITED, a Government sector organization in Zimbabwe, has announced a new tender for Contact Center Solution. This tender is published on ZimbabweTenders under ZWT Ref No: 99326097 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-04-05.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
