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Tender Details
- Country: Zimbabwe
- Summary: Provision of Travel Management Services To UN Agencies in Zimbabwe on Long Term Agreement Basis
- ZWT Ref No: 4070231
- Deadline: 30 Oct 2015
- Competition: ICB
- Financier: United Nations Secretariat
- Purchaser Ownership: -
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 26034
- Purchaser's Detail :
- Description :
- Proposals for Provision of Travel Management Services To UN Agencies in Zimbabwe on Long Term Agreement Basis These services include, but are not be limited to, the following: Ticket issuance for official international and domestic travel using commercial flight (individual and group); Transportation and airport transfers; Staff personal travel requirements. The Long Term Agreement may be extended annually up to a maximum of three (3) years, upon: a) Satisfactory evaluation of performance, based on a survey of UNDP travelers and travel focal persons from other UN Agencies; b) Retention of the same rates as agreed with the UNDP during the first year of contract, except when the rates will be reduced without a reduction in the scope and quality of services; and c) Other extenuating circumstances as may be found or deemed appropriate by the UN based on its standard principles. The successful Travel Agencies shall provide full, prompt, accurate and expert international travel products and services to staff of the UN Agencies from 08:00 to 17:00 during working days. The travel agencies shall be able to provide from their offices, a team dedicated for services provided to the UN in Zimbabwe, equipment, and facilities, with the least operational disruption, and with practically no lead time for UN and other agencies, from the time of signing of the contract. In addition the Travel Agency shall provide for 24 hours emergency service, as well as for services during weekends and official holidays where emergency travel service is required (this can originate from remote locations). At least one of the Travel Agency\'s employees shall always be reachable by phone.
- Documents :
Purchaser : UNITED NATIONS DEVELOPMENT PROGRAMME
Block 10, Arundel Office Park,
Norfolk Road, Mount Pleasant,
Harare,
Zimbabwe.
Tel: +263 4 338 836-44
Fax: +263 4 338 294
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